CASE NO. 4271

Heard in Montreal, December 11, 2013












            The dismissal of Ed Delfino for accumulation of demerits following three separate investigations.




            Mr. Delfino was notified on April 23rd to attend an investigation May 6th pertaining to attendance exceptions from January to March of 2013. On May 1st following an unrelated incident of alleged insubordination Mr. Delfino was held out of service pending the outcome of another investigation scheduled for May 8th, 2013. Mr. Delfino did not attend his investigation of May 6th, 2013. Mr. Delfino attended the investigation for the alleged insubordination on May 8th 2013.

            The Company held the re-scheduled May 6th investigation for attendance on May 13th and also held an investigation into his failure to attend the original investigation into his attendance scheduled for May 6th, 2013.

            May 15th the company assessed his record with ten demerits for failure to attend an investigation, twenty demerits for attendance exceptions, forty-five demerits for insubordination and Mr. Delfino was dismissed. The union grieved the dismissal for accumulation of demerits as excessive. The Union contends that the intent of the three investigations in such a short time and subsequent assessment of 75 demerits was to target the grievor for termination.

            Further, it is the Union's contention that because of the involvement of a senior officer in the company the demerits in each case were inflated in order to use the NEWS system of discipline to dismiss rather than correct behavior.

The Company denies these contentions and denied the grievance.


FOR THE UNION:                                               FOR THE COMPANY:

(SGD.) R. Marleau                                               (SGD.) D. Burke

VP District 6                                                           Labour Relations


There appeared on behalf of the Company:

D. Burke                                         – Manager Labour Relations, Calgary

B. Sly                                              – Director Labour Relations, Calgary

D. Guerin                                        – Director Labour Relations, Calgary

There appeared on behalf of the Union:

R. Marleau                                     – VP District 6, North Bay

N. Lapointe                                     – Staff Representative, Montreal

E. Delfino                                       – Grievor, Toronto



            The record before the Arbitrator confirms that the grievor was assessed twenty demerits for problems in his attendance between January and March of 2013. He also received ten demerits for failing to appear at an investigation on May 6, 2013. Finally, he was assessed forty-five demerits for insubordination arising from his failure to follow the orders of a Senior Company Officer.


            The Arbitrator can see no basis to vary the assessment of twenty demerits for absenteeism and the additional ten demerits for the grievor’s failure to attend a properly scheduled disciplinary investigation. Greater concern arises, however, with respect to the assessment of forty-five demerits for insubordination, which caused the grievor’s termination by reason of the accumulation of demerits.


            The incident in relation to the  alleged insubordination is relatively simple. On April 29, 2013, Senior Vice President Guido Deciccio visited the Vaughan intermodal facility. As he entered the premises he observed two gate clerk inspectors who were inside a kiosk. Proceeding to the kiosk Mr. Deciccio discovered the grievor sitting and reading a newspaper. He verbally admonished both employees, stressing that they should be outside and be aware of their surroundings. Some two days later Mr. Deciccio returned to the Vaughan intermodal facility, when he again found Mr. Delfino seated in the kiosk, reading the newspaper. The grievor was then removed from Company service pending an investigation. Following the investigation the Company concluded that the grievor was in fact insubordinate in failing to respect the directive of a Senior Officer, as conveyed to him by written notification dated May 15, 2013.


            I am satisfied that the grievor was deserving of discipline in relation to all three incidents. The real issue is whether the quantum of discipline assessed was appropriate  in all of the circumstances.


            The grievor’s record is not particularly enviable, as he has apparently been previously terminated and reinstated on compassionate grounds. Nevertheless, the Arbitrator does have difficulty with the quantum of discipline assessed for the grievor’s failure to follow the directive to not read a newspaper in the gateway kiosk. Forty-five demerits is an amount normally associated with major misconduct, for example, a serious safety infraction. While the Arbitrator readily appreciates the Company’s perspective as to the grievor’s failure to respect the directive of a senior officer that he should not read a newspaper while on duty, I am not convinced that such an infraction merits a discipline of a quantity that might be appropriate to a Rule G violation or causing a significant derailment. In my view the assessment of fifteen demerits for the failure to follow the instruction with respect to not reading the newspaper would have been more appropriate.


            I do not, however, consider this is an appropriate case for compensation, given the grievor’s obvious indifference to the instruction that was given to him by a senior Company officer. The grievance is therefore allowed,  in part. The Arbitrator directs that the grievor be reinstated into his employment forthwith, without loss of seniority and without compensation for any wages and benefits lost. The time between the grievor’s termination and reinstatement shall be recorded as a suspension, with the grievor’s record to be adjusted to thirty demerits.




December 16, 2013                                                              _______________________________

                                                                                                                  MICHEL G. PICHER