SHP634
IN THE MATTER
OF AN ARBITRATION
BETWEEN
CANADIAN NATIONAL RAILWAY COMPANY
(“the
Company” / “the Employer”)
-
AND -
NATIONAL AUTOMOBILE, AEROSPACE, TRANSPORTATION
AND GENERAL WORKERS UNION OF CANADA
(CAW – CANADA), LOCAL 100
(“the
Union”)
CONCERNING THE INDIVIDUAL GRIEVANCES of TERRENCE SHAW
(“the
Grievor”)
Christopher Albertyn - Sole Arbitrator
APPEARANCES
For the Company:
Ross Bateman, Senior
Manager, Labour Relations
Sandra Prudames,
Labour Relations Officer
Mike Taylor, Mechanical Supervisor, Oshawa
For the Union:
Brian McDonagh, National Representative
Drew Ratajewski, Vice-President, Local 100
Terry Shaw, Grievor
Hearing held in TORONTO on December 1 and 2, 2008.
Award issued on December 16, 2008.
AWARD
1.
This award concerns three grievances arising from discipline issued to
the Grievor, Car Mechanic Helper Terrence Shaw, PIN
100560, following three separate incidents of alleged misconduct on February 3
and 4, 2008. The outcome of the discipline was that Mr. Shaw was terminated from
the Company’s employment on March 20, 2008 because he had accumulated 85
demerits (i.e. more than 60 demerits, the threshold at which termination of
employment results).
2.
The first grievance concerns the assessment of 25 demerits to Mr. Shaw
for wilful destruction of Company property on February 3, 2008.
3.
The second grievance concerns the assessment of 20 demerits to Mr. Shaw
for obstruction of a Company investigation on February 4, 2008.
4.
The third grievance concerns the assessment of 40 demerits to Mr. Shaw
for uttering threats to a fellow employee on February 4, 2008, and his
subsequent discharge for accumulation of demerits.
5.
Mr. Shaw entered the service of the Company on October 17, 1988, as a
Coach Cleaner at the Willowbrook GO Transit
Maintenance Facility in Etobicoke, Ontario.
With the cancellation of the Company’s equipment maintenance contract
with GO Transit, he subsequently transferred to a Car Mechanic Helper position
at Oshawa, Ontario on June 2, 1997. He has held that
position since then.
6.
Car Mechanic Helpers’ work at the Oshawa Yard
consists of pre-trip preparation of multi-level, auto-carrier freight cars for
General Motors in preparation for the loading of finished vehicles. The work entails the opening of all end
doors, jacking decks into place on tri-level freight cars, and walking 2 or 3
decks, depending on the equipment type, to inspect all automotive tie-down
equipment.
7.
At the time of the incidents described herein, Mr. Shaw had no current
demerits on his disciplinary record.
8.
I address the three grievances in the order the parties addressed then.
Destruction of Company property
9.
On Sunday, February 3, 2008, the main door of the Pre-Trip Inspection
(PTI) building at the Oshawa Yard was damaged. It came to the Company’s attention on
February 4, 2008, through the report of another employee, Car Mechanic Helper
P. Hamilton, PIN 103502, that the damage had been caused by Mr. Shaw.
10.
From all of the evidence presented in the investigation, I determine the
following to be the relevant facts and circumstances. The door into the PTI was
not in perfect working order. It had been slightly damaged previously and the
latch was not working. The latch was stuck in an open position. The door could
be, and usually was, opened by exerting pressure against it. It could be pulled
open from the outside without turning the handle. Most employees leaned against
the door to open it from the inside going out because it was not necessary to
turn the handle. Mr. Shaw’s practice was to shove the door open with his foot,
particularly when he was carrying tools and equipment.
11.
On February 3, 2008, Mr. Shaw was assigned a task requiring him to pick
up his tools from the PTI building. The door was, as usual, not locked when he
entered the PTI building to pick up his tools. He gathered his tools – a
mechanical jack, a screwdriver hook, a 24” x ¾” door opener, and a 3 lb. sledge
– and moved towards the door, expecting to be able to shove it open with his
foot, as was his practice.
12.
The door had been locked while Mr. Shaw was gathering his tools. One of
three things happened: either he was not aware it was locked and he kicked the
door to open it, as was his wont, meeting much greater resistance than he
expected; or, he was made aware the door was locked almost immediately before
he kicked it, too late to stop himself from doing so; or, the moment he tried
to stop himself from kicking open the door, in full stride, his back started to
pull so, to avoid injury (by hurting his back if checking himself, or falling
into the glass of the door if advancing), he continued as he had planned and he
shoved the locked door open with his foot. Whichever of these was the origin of
his kicking the door, the results were that the door was opened forcibly, the
lock bolt was thrust from the door, and door was split along the edge above and
below the bolt location, causing considerable damage to the door.
13.
The Union disputes the cost of repair of the damage – the Company claims
its damages amount to $2,282.77. It is not necessary for me to accurately
assess the damages. There was considerable damage.
14.
The first version is that provided by Derrick Welch, the snow cleaner who
was at the door at the time. His account is as follows: “I think he expected
the door to open, because the latch doesn’t usually work, but this time it was
latched. We have been having problems with the door locking or not locking”.
15.
The second and third versions depend on Mr. Shaw’s account of what
occurred. He says that, as he was upon the door to kick it open, Mr. Welch
announced the door was locked. Locking the door while Mr. Shaw was collecting
the tools might have been horseplay by Mr. Welch. Mr. Welch denied this
possibility, but I find it likely. I find Mr. Welch’s explanation, that the
door sometimes locks and sometimes does not, to be unconvincing. It is not
supported by the other witnesses. I accept that the door latch was jammed, and
had been for some years – so making it possible to enter without turning the
handle, by shoving – but the locking must have been deliberate, occurring
between the time Mr. Shaw entered the PTI building and his leaving it shortly
afterwards.
16.
I find therefore that Mr. Shaw did not intend to damage the door. He did
not cause malicious damage to Company property. I find, though, that he was
negligent in his handling of the situation. He put himself in a position in
which the damage became unavoidable because of the rough, uncaring manner in
which he approached the door. Although I am satisfied he expected the door to
open against the pressure of his foot, he ought not to have made that
assumption. He should have checked whether the door was locked before kicking
it with such force as to cause the damage he did. He is deserving of discipline
for this misconduct.
17.
Although Mr. Shaw was not disciplined separately for not reporting the
damage to the door (the damaging coming to management’s attention from the
report of Ms. Hamilton), I find that Mr. Shaw’s failure to report the harm he
caused aggravated his misconduct. He told the Supervisor, Mike Taylor, who
received the report of the damage to the door from Ms. Hamilton, that he would
pay for the damage, but he himself should have reported it to management
immediately after the damage occurred.
18.
All things considered, given these findings, and noting particularly that
the malicious element has not been established by the Company, I find the
appropriate discipline for the damage to the door is 15 demerits.
Obstruction of a Company Investigation
19.
Phillip Grundie, PIN 843492, who worked with
the Grievor, was being investigated by the Company
for failing to comply with the instructions of a Company officer (Mr. Taylor)
and leaving the Company premises without authorization on January 31, 2008. Mr.
Grundie’s explanation for his conduct was that his
back was agitated and he did not want to injure himself further by carrying out
the assignment given to him by his Supervisor, Mr. Taylor, and that he informed
Mr. Taylor of this. Mr. Taylor denies being given any such reason.
20.
Mr. Shaw supported Mr. Grundie’s version of
events, claiming to be present during the conversation between Mr. Taylor and
Mr. Grundie. The Company disbelieved him. The Company
issued 20 demerits to Mr. Shaw for obstructing a company investigation. The
offence depends on two findings of false witness by Mr. Shaw: viz. that he was
not present when the critical conversation occurred between Mr. Taylor and Mr. Grundie; and secondly, that he did not hear Mr. Grundie justify his insubordination on medical grounds.
21.
In the course of the investigation Mr. Shaw was called upon by the Union
to make a statement. He corroborated Mr. Grundie’s
version, claiming to be present in the PTI office when the exchange between Mr.
Grundie and Mr. Taylor took place. The Company claims
this evidence was deliberately false. The Company says that Mr. Shaw was not in
the PTI office at the time, and so he did not hear Mr. Grundie
referring to his health concerns.
22.
The most contemporaneous statement of what occurred is by Mr. Taylor,
written on January 31, 2008, shortly after his exchange with Mr. Grundie. Mr. Taylor’s Memo To File reads:
Memo To File
At approximately 07:10, January 31, 2008, I advised
Phil Grundie, 843492, that he was assigned to work
the compound with Penney and MacNeill. He quickly
became agitated and told me he wasn't working the compound. He got up and
headed for his locker. I asked him to come back and talk to me and he stated he
wouldn't and kept walking. I followed him to try and discuss the situation and
he just kept repeating that he wasn't going to the compound. I advised Phil
that there would be consequences if he didn't go. He said "I don't care
I'm not going to the compound", so I left the locker room. He changed his
clothes and left the property at approximately 07:15. At no time during this
conversation did Phil mention that he was ill or in need of medical attention.
He simply didn’t want to work at the compound so he left.
23.
I gather from this that the encounter in the PTI office was very brief,
and that Mr. Grundie left almost immediately, at the
start of the exchange. Mr. Taylor then called him back and, when Mr. Grundie did not comply, he followed him to the locker room
where a more extensive exchange took place. Mr. Shaw said to the investigator
officer that he overheard the conversation in the PTI office. He did not claim
to be present for the locker room exchange.
24.
Mr. Taylor’s first reaction when told, four days later, that Mr. Shaw
claimed to have been present in the PTI office when he spoke to Mr. Grundie was that this was false. He repeated, or qualified
this, by saying that he did not recall Mr. Shaw present at any time. Mr. Taylor
recalled Walt Harrison, Inventory Maintainer, being present.
25.
In his statement, Mr. Harrison said that he left the PTI office once Mr.
Taylor gave his instruction to Mr. Grundie, but
before Mr. Grundie refused, so he did not hear their
exchange. (This is unlikely to be accurate because the refusal directly
followed the instruction. It is most unlikely that Mr. Harrison would have
heard the one without hearing the other.) In his statement to the investigating
officer, Mr. Harrison said that he was the only person present in the PTI
office, besides Mr. Taylor and Mr. Grundie. He
therefore does not recall Mr. Shaw being present.
26.
Mr. Grundie and Mr. Shaw both say that Mr. Shaw
was present when the exchange occurred between Mr. Taylor and Mr. Grundie.
27.
Mr. Harrison corroborated Mr. Shaw’s version of events in one respect. He
said that Mr. Taylor left the PTI office about 5 minutes before Mr. Grundie did. Mr. Shaw said the same. Mr. Taylor’s version,
as explained, is that he followed Mr. Grundie
immediately he left the PTI office for the locker room.
28.
I find Mr. Harrison’s version (and Mr. Shaw’s) on the sequence of
departure from the PTI office to be unlikely. Mr. Taylor’s account is the more
probable: Mr. Grundie left the office first, after
refusing to accept the assignment, and Mr. Taylor followed him to continue the
conversation.
29.
There is clearly considerable doubt as to whether Mr. Shaw was present
when Mr. Taylor had his conversation with Mr. Grundie
in the PTI office. It is possible he was present; possible he was not. Although
I prefer Mr. Taylor’s version because it coheres logically and because it was
the most contemporaneous, the evidence is not decisive. Mr. Taylor was only
very briefly in the PTI office. He was focused on Mr. Grundie
and his surprisingly uncooperative response. He followed Mr. Grundie, leaving the PTI office, almost immediately
thereafter. This makes it possible that Mr. Shaw was present when the exchange
in the PTI office occurred, without Mr. Taylor noticing him.
30.
In these circumstances, I cannot find, on a balance of probabilities,
that Mr. Shaw deliberately gave false evidence in the investigation into Mr. Grundie’s conduct.
31.
I therefore set aside the 20 demerits issued to Mr. Shaw for this
offence.
The
assessment of 40 demerits to Mr. Shaw for uttering threats to a fellow employee
and his subsequent discharge for accumulation of demerits
32.
There are two portions to this aspect of the case. The first is a
procedural or jurisdictional matter; the second substantive, on the merits. For
the first, the Union says that the discipline should be set aside because the
Company did not make the decision to discipline the Grievor
within a timely manner following the investigation; on the merits, the Union
says the discipline is unwarranted or should be substantially reduced.
The Union’s challenge
under Rule 27.3
33.
I deal first with the procedural or jurisdictional issue. It concerns
Rule 27.3, which reads:
An employee will not be held out of service
unnecessarily pending the rendering of a decision. The decision will be
rendered as soon as possible but not later than 28 calendar days from the date
the investigation is completed unless otherwise mutually agreed.
34.
It is common cause that the Employer did not render a decision within 28
days from the date of the investigation and that, despite request, it did not
obtain mutual agreement from the Union for an extension.
35.
It was not argued by the parties that Rule 27.3 has nothing to do with
the Employer’s entitlement to discipline an employee, and that the provision is
intended only to protect an employee from being suspended from service pending
a decision on an investigation. In other words, the question remains open as to
whether the provision is intended, if the 28 days expires, only to require the
Employer to return the employee to the workplace pending the disciplinary
decision.
36.
The Employer’s first argument as to the non-applicability of Rule 27.3 is
that the Union waived its entitlement to rely on the provision, and the
Employer would be prejudiced if the Union could rely on the provision at this
late stage. The Company says that the grounds of appeal against Mr. Shaw’s dismissal
did not include reference to Rule 27.3, and, under Rule 27.7, the Union cannot
now introduce a new ground. The relevant portion of Rule 27.7 reads as follows:
Where the appeal concerns the interpretation or
alleged violation of the collective agreement, the appeal shall identify the
Rule(s) and clause of the Rule(s) or Appendix involved.
37.
There was no reference to Rule 27.3 in the Union’s grounds of appeal. The
Union’s appeal was specific as to what Rules it alleged were violated. The
relevant portion of the Union’s letter of appeal reads as follows:
The Union submits that the discipline assessed Mr.
Shaw was extreme, unwarranted and unjust.
In the Union’s view, such assessment constituted a violation of rules
27.1, 27.4 and 27.6. The Union requests,
as a resolve, that all discipline assessed to Mr. Shaw be expunged from his
record.
38.
The Union’s choice of reference to particular Rules suggests it
consciously elected to exclude Rule 27.3 from consideration. The Employer’s
argument is that, to permit the Union to raise reference to Rule 27.3 at a late
stage, shortly before the hearing, is to condone violation by the Union of
Article 27.7. The Company refers to CROA 3265 (Arbitrator M. Picher), of which
the following is particularly apposite:
It seems evident to the Arbitrator that the parties
thereby intended to ensure that, at the final step of the grievance process,
both parties would be on the same page with respect to any issue which might
ultimately be pleaded at arbitration, in the event that they remained at
impasse with respect to the merits of their dispute. In the instant case, where
paragraph 5 of article 11 [the equivalent
of Rule 27.3 in this case] is first raised at the filing of the Union’s
statement of issue, there is an obvious departure from the requirement of
article 24.5 [Rule 27.7 in this case],
to the extent that the article raised constitutes a separate and independent
allegation which, standing alone, would arguably cause the grievance to
succeed. In other words, what is raised in that circumstance is a different
grievance. In the circumstances I am satisfied that the Company is correct in
its assertion that to allow the Union to proceed with its claim under article
11.5 would be an improper expansion or amendment of the grievance beyond the
intention of article 24.5. On that basis the Arbitrator sustains the
preliminary objection of the Company and strikes from consideration the alleged
application of article 11.5 in the circumstances of this case.
[The additions are
mine].
39.
The Employer’s second argument is that res judicata applies, given that previous
arbitral awards have found, in similar circumstances, that the Union cannot
alter the grounds of appeal against the Employer’s decision at a late stage
when those grounds have not been the subject of consideration through the
grievance procedure.
40.
Res judicata does not apply to
this case. There is no prior decision determinative of the facts of this case,
on the same issue, between these same parties, that would make the doctrine apply.
41.
The Company’s third argument is that the Union is bound to their
agreement, confirmed by email on November 8, 2008, that the Company’s proposed
Joint Statement of Issue was acceptable.
42.
The Company’s fourth argument is that it made a timely and reasonable
request for a time extension from the Union and, under the circumstances, the
Union cannot rely on Rule 27.3. I am not persuaded by this argument because, so
long as the Union’s refusal to grant the extension was not in bad faith, the
Union acted within its right to refuse.
43.
The Company’s fifth argument is that the time limits contained in Rule
27.3 are directory, not mandatory.
44.
The Company’s sixth argument is that I have the authority under the Canada Labour Code to extend time limits
and the Company submits that the circumstances of this case warrant the
exercise of that authority. The Union concedes I have this discretion, but
argues that I should not exercise it.
45.
For the reasons that follow, I
find for the Company on its first and sixth arguments. (I have, for the reasons
explained, not accepted its second and fourth arguments). It is not necessary,
then, for me to made a decision on the Employer’s third argument (that the
Union’s initial agreement to the Company’s proposed Joint Statement of Issue
binds the Union) or on its fifth argument (that Rule 27.3 is directory, not
mandatory).
46.
I am persuaded by the reasoning in Arbitrator Picher’s decision,
described above. Rule 27.7 of the collective agreement requires the Union to
engage with the Company at an early stage on the basis of its objection to the
Company’s action. The parties must have a substantive opportunity to discuss
and seek to reach agreement, through compromise if necessary, on the challenge
the Union makes to the Employer’s decision. The substantive basis of the
challenge must be before the parties when the issue is discussed in the steps
of the grievance procedure.
47.
In this case the Union has made a new substantive challenge to the
Employer’s decision, at a very late stage. This means that the parties have not
had the opportunity to consider the challenge at the grievance or settlement
stage of the procedure and the Employer faces what amounts to a new case. For
the reasons stated in CROA 3265, this should not be permitted.
48.
In any event, I find this is a suitable case in which to exercise my
discretion under the Canada Labour Code
to allow the Employer an extension of time under Rule 27.3 within which to
render its decision. I take account of the length of the Employer’s delay, the reasons
for the delay, and the prejudice to the Union and the Grievor
occasioned by the delay. The delay was relatively short. The Employer should
have rendered its disciplinary decision by March 12, 2008, it did so on March
20, eight days late. This is not a long delay.
49.
The reason the Company seeks the extension of time is twofold. Firstly,
Mr. Shaw was off on sick leave from March 10 to March 20, 2008. The Company’s practice is not to assess
discipline to employees on sick leave. It therefore intended to await Mr.
Shaw’s return from sick leave before imposing the discipline. Secondly, while
the recommendation from local managers supported the assessment of significant
demerits and the subsequent discharge of Mr. Shaw, the final decision did not
rest with local management. A decision to discharge is reviewed at a senior
management level, with input from Labour Relations. The final decision
concerning the discharge of an employee is made by the Senior Vice-President.
That decision was not made until March 19, 2008.
50.
In my view, the consideration not to disturb an employee on sick leave by
issuing them with significant discipline, including discharge, and the careful
reflection by senior management as to what should be the appropriate
discipline, are good reasons for the delay in determining the discipline in
this case.
51.
There was no prejudice to Mr. Shaw as a consequence of the delay in
management’s decision. He was on sick leave. He did not return from sick leave
until March 20. That was the first occasion the Company could have advised him
in person of the discipline which resulted in his dismissal. There was no
prejudice to the Union by the delay.
52.
In light of these circumstances, I think the Company had good reason for
the delay, the delay was of short duration and there was no prejudice to Mr.
Shaw or the Union as a consequence of the Company’s failure to comply strictly
with Rule 27.3. Therefore, to the extent necessary, I extend the time within
which the Company could make its disciplinary decision.
53.
I turn now to the merits of the discipline issued to Mr. Shaw concerning
his threat to a fellow employee.
The substantive
merits of 40 demerits to Mr. Shaw for uttering threats to a fellow employee
54.
The versions of what occurred do not differ much. Mr. Shaw uttered
threats to Angelo Fragoso on February 3, 2008 outside
the PTI building. I will describe them below.
55.
There are some telling features to the incident. One is that Mr. Fragoso never complained of it. The report to management
was made by a witness, Pauline Hamilton, the same person who reported Mr.
Shaw’s damage to the PTI door in the first incident, above. It is not clear
whether Mr. Fragoso was intimidated by the incident.
He did not take the matter any further.
56.
Ms. Hamilton’s description of what occurred reads as follows:
Mr. Shaw was sitting on a chair on the front porch
of the P.T.I. building. Mr. Shaw was
visibly upset and angry from an incident that took place earlier between
himself (Terry Shaw) and Mechanical Supervisor Mike Taylor.
Mr. Fragoso was laughing
as he was on his way up the front stairs of the P.T.I. building, when all of a
sudden Mr .Shaw looked at Fragoso and told him “not
to fuckin’ laugh at him”. Mr. Fragoso looked
at Mr. Shaw and asked him “what are you talking about, who’s laughing at
you?” Mr. Shaw then told Mr. Fragoso to “fuck off”.
Mr. Fragoso asked Mr. Shaw “why are you
talking to me like this?” Then Mr. Shaw jumped out of his chair and placed
himself a few inches away from Mr. Fragoso’s face his
(Mr. Shaw’s) pry bar above Mr. Fragoso’s head and
told Mr. Fragoso to “get the fuck away from him” or
he (Mr. Shaw) was going to “fuckin’ smash him” (Mr. Fragoso) in the head with this (pry bar). Mr. Fragoso moved
toward Mr. Shaw and Mr. Shaw sat back on the chair. Mr. Fragoso then
asked Mr. Shaw, “What’s the fuck’s wrong with you?” Mr. Fragoso then
spoke in a quiet and calm manner with Mr. Shaw, then when Mr. Fragoso was done he entered the P.T.I. building. Mr. Fragoso was upset at what just happened, looked at me and
asked, “what’s wrong with this guy?” I
shook my head and answered, “I don’t know”. Mr. Fragoso
shook his head and went to his office.
57.
Mr. Fragoso’s version of what occurred is the
following:
I went to the truck to get something the time I came
back in to the PTI building Mr. Shaw was sitting outside the door and then he
said to me "why are you laughing" I didn't respond. Then Mr. Shaw
said "don't laugh at me I'll hit you if you laugh at me again" at
that time Mr. Shaw was holding a crank to open doors up near my head. Then he
started swearing at me, that was when I said are you talking to me, he said Yes
then he continued swearing at me. Then I said don't swear at me I'm not
swearing at you. Then I said something is wrong with your fucking head. At this
point Mr. Shaw is still talking stupid. Then I got really mad, I had to control
myself because I wanted to hit him. Then I left to go patrol.
58.
When asked, Mr. Fragoso said there was no
reason why this incident occurred and that he had done nothing to provoke Mr.
Shaw.
59.
In Mr. Shaw’s explanation of what occurred he referred to provocation by
Mr. Fragoso some three weeks earlier:
Mr. Fragoso called my
mother a bastard lover, about three weeks previous. And Miss Tina Gravelle had to come out of her office, and she made him
apologize openly. Most all were present. At that time, I gave him a warning
that I would not tolerate it a second time.
60.
Mr. Shaw went on the say the following in response to the questions put
to him by the investigator:
12.Q. Mr. Shaw, do you feel that one comment make by a person three
weeks ago, for which you received a public apology, is sufficient provocation
to justify threatening to strike that person with a steel bar?
A. No,
but I do believe that wearing a white hat, and goading people may be that
provocation.
13.Q. Is there anything further you wish to add to this employee
statement?
A. I
would like to add that when Mr. Fragoso approached
me, his laugh was not a normal laugh, and he did stare at me. His laugh was gutty in tone and I felt very provoked by it, considering
he was wearing a white hat, and he was from a different union. I furthermore
feel that Mr. Fragoso does not understand his
position as a foreman, and how little it has to do with me. He seems to show a
need for power over the helper crew when there is no correlation between us.
This has produced a lot of friction in itself. I'd also like to point out that
I believe personally that the statement made by Ms. Hamilton is really a
transcription of Mr. Fragoso's statement, and also,
please take note that in her own statement, she has stated she has witnessed an
incident outside the building, while, if you read her statement, she is inside
the building.
61.
There are other telling features to the incident. It seems that, despite
Mr. Shaw’s threat and his initial bravado, when Mr. Fragoso
advanced towards him, Mr. Shaw retreated and sat in his chair. Mr. Fragoso had the last word. It seem also that there was
earlier insult and provocation. The Union submits that the action taken by
management at the time of the insult – requiring Mr. Fragoso
to apologize to Mr. Shaw – was insufficient and that this explained Mr. Shaw’s
threats.
62.
There is much that is unacceptable
in Mr. Shaw’s behaviour. If he felt that management had not sufficiently
addressed the incident when Mr. Fragoso insulted him
by most disparaging reference to his mother, if the apology management required
of Mr. Fragoso was insufficient, then Mr. Shaw’s
recourse was to make this clear to management, either at the time or
thereafter, by conveying this to management, by filing a grievance, or by
having the Union take up the matter on his behalf. His remedy was not to take
the law into his own hands by attempting to threaten and intimidate Mr. Fragoso. For this action, Mr. Shaw deserves significant
discipline.
63.
Another troubling feature of the incident is that Mr. Shaw apparently
believes that because Mr. Fragoso was a foreman in a
different union when he insulted Mr. Shaw, wearing a white hat (signifying
supervisory authority), this somehow justified his behaviour. Mr. Fragoso’s status does not matter. Mr. Shaw’s belligerence
was not justified. He ought to have addressed his concern regarding the insult
by Mr. Fragoso through legitimate channels for
dispute resolution. He did not, and he appears to believe that his physical
threat with a pry bar was justified because he was insulted. He needs to learn
that this threatening behaviour was not an acceptable reaction to what had
happened to him. He threatened violence, for which he was justly disciplined.
64.
Particularly disturbing is Mr. Shaw’s apparent lack of remorse for what
occurred. His statements reveal he felt justified in what he did, that somehow
he was right to act as he did. This is a serious matter. Employees need to
understand that they cannot threaten other employees with violence, they cannot
brandish weapons and threaten harm. This kind of behaviour is wholly
unacceptable, even if provoked, and Mr. Shaw needs this point brought clearly
home to him. Legitimate procedures are the means by which injustices are to be
rectified. Resort to threats and acts of violence are not acceptable
alternatives. The discipline I impose below is intended to make this message
clear to Mr. Shaw.
65.
I do not think, given Mr. Shaw’s nearly 20 years of employment, blemished
though it is by acts of misconduct over the years (despite no current
discipline on his record at the time of these incidents), that the relationship
between him and the Company has reached such a state of disrepair that it is
not capable of being restored. However, as I have said, Mr. Shaw must
understand that his behaviour was wholly unacceptable and there cannot be a
repeat of it, if he wishes to remain in the employ of the Company. Taking
account of these significant features of Mr. Shaw’s misconduct, I find the
appropriate discipline was 35 demerits for his threatening behaviour. Adding
this to the discipline on the first incident, he will therefore resume
employment with 50 disciplinary demerits. In addition, in order to bring home
the points I have made regarding the use of legitimate procedures to address
one’s grievances, so that Mr. Shaw grasps their significance, he will not
return to the workplace until February 2, 2009. His reinstatement will be
without loss of service or seniority, but he will not be entitled to any
remuneration for the period from the date of his dismissal, March 20, 2008,
until his reinstatement on February 2, 2009.
66.
In summary, I uphold Mr. Shaw’s three grievances in the manner described
above. His termination and his 85 demerits are set aside. He is to return to
work on February 2, 2009, on the terms set out above, with 50 demerits.
67.
I remain seized to address any dispute between the parties concerning the
implementation of this award.
DATED at TORONTO on
December 16, 2008.
_____________________
Christopher J. Albertyn
Arbitrator